Shipping policy

📥 How to Download Your Digital Books:
You should have received a download email (sometimes it sneaks into spam—so be sure to check there!). From that email, you have a couple of easy options:

✅ Send to Kindle – Click [HERE] for step-by-step instructions.
✅ Use the BookFunnel App – This free app is a fantastic way to store and read your books. Click [HERE] to learn more. Your future books will automatically appear in your library—just be sure to use the same email you purchased with!

📦 Physical Books Shipping Policy
If you ordered a paperback or hardcover, they’ve been sent to print and will be headed your way soon! These are print-on-demand, so keep an eye on your inbox for a shipping notification! It can take anywhere from 7-14 days for you to get your order.

Please note: this is an estimated timeline and the number of days can decrease or increase depending on the size of your order📬

⏳ Pre-Ordered a Book?
If you purchased a pre-order item, be on the lookout for your download email when the book releases. If you have the BookFunnel app and are signed in with the same email you purchased with, your book may automatically appear in your library when it's available!

If you don’t see your download email or have any questions, please don't hesitate to reach out to me at jessicaashley@authorjessicaashley.com. 

I'm here to help! 

Just a note: My husband and I run this store all by ourselves, so depending on what time you email or message, it may be a few hours before I respond. Every response you get comes from me, we have no AI helpers! Please be patient.